Information Collection

When you visit Lumlabz, we collect various types of information about you, including:

• Personal Identification Information: Such as your name, email address ([email protected]), telephone number (852 418 848), and postal address (31812 | Via Pato | 92679 | Coto de Caza | United States), which you provide when creating an account or making a purchase.
• Order Information: Details about the products you purchase, payment information, and delivery preferences.
• Technical Data: Including IP address, browser type, and version, and information about your device, to help enhance your browsing experience.
• Cookies and Tracking Technologies: Cookies that store information about your visits, which allow us to improve our website and provide personalized service.

Use of Information

Your personal information is used for various legitimate purposes, including:

• Processing your orders and managing your account.
• Improving our site and enhancing customer service based on your feedback.
• Communicating with you regarding your orders and any of your inquiries.
• Providing personalized advertising and promotional offers in line with Microsoft Advertising recommendations.

Data Sharing and Disclosure

We comply with laws related to data sharing and do not sell your personal information to third parties. However, we may share your information with trusted partners under certain circumstances:

• Service Providers: Third-party vendors engaged in processing payments, shipping orders, or providing analytical services.
• Legal Compliance: When required by law or to protect the rights, property, or safety of Lumlabz, our users, or others.

Your Rights

As a US resident, you have certain rights concerning your personal data under CCPA, including:

• Right to access your personal data and obtain a copy of it.
• Right to request the deletion of personal information under certain conditions.
• Right to know the categories of personal information collected and the purpose of its use.
• Right to opt-out of the sale of personal data if applicable, even though Lumlabz does not sell personal data.

Data Security

The security of your personal information is important to us. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. However, remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

Data Retention

We will retain your personal data as long as necessary to fulfill the purposes outlined in this privacy policy. The retention period applies to data related to purchases, customer service interactions, and compliance with legal obligations.

Children's Privacy

Lumlabz does not knowingly collect personal information from children under 13 without verifiable parental consent. If you believe we have collected personal information from a child under 13, please contact us immediately so that we can take appropriate action.

Policy Updates

We may update this privacy policy at any time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we update, we will revise the "Last Updated" date at the top of this policy.